Privacy Policy

This Privacy Policy describes how Entire VC ("we", "us", "our") collects, uses, and protects your information when you use entire.vc, its subdomains, mesh.entire.host, and related services (the "Service").

Mesh and the Mesh connector

EVC Mesh (mesh.entire.host, and Mesh instances you or your organisation host yourself) is covered by this policy. When you connect Mesh to an assistant such as Claude through the Mesh connector, you sign in to Mesh and choose the workspace to share. The connector passes to Mesh only the requests the assistant makes on your behalf (for example, listing, creating or updating tasks and comments) and returns the results of those requests. Mesh does not receive or read your conversations with the assistant. Data you create in Mesh is stored in the European Union (Helsinki) and kept for as long as your account exists, then deleted within 30 days of account deletion. You can revoke the connector's access at any time; revoked access tokens stop working immediately. Questions: support@entire.vc.

1. What We Collect

Information you provide

• Account information: Email address, name, password (hashed) when you create an account at login.entire.vc
• Payment information: Processed by our third-party payment provider. We do not store credit card numbers.
• Content: Notes, documents, files, and other content you upload, sync, or publish through the Service
• Communications: Messages you send to us via email or support channels

Information collected automatically

• Usage data: Pages visited, features used, actions taken within the Service
• Device information: Browser type, operating system, screen resolution
• Network information: IP address, approximate location (country/region level)
• Cookies and analytics: We use analytics services (Google Analytics 4 via Google Tag Manager, PostHog) to understand how visitors use our website. These services collect anonymized usage data. See our Cookie Policy below for details.

Information we do NOT collect

• We do not read, analyze, or mine the content of your notes and documents
• We do not use your content for AI training or any purpose beyond providing the Service
• We do not use third-party advertising networks or data brokers
• We do not sell your data to anyone

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Process payments and manage subscriptions
• Send transactional emails (account verification, password resets, billing receipts)
• Send product updates and important service announcements (you can opt out)
• Monitor and prevent abuse, fraud, and security threats
• Respond to your support requests
• Generate aggregated, anonymized usage statistics to improve the Service

3. Data Storage and Security

Where your data is stored

• Hosted service: Data is stored on servers in the European Union
• Self-hosted: Data is stored on your own infrastructure; this policy applies only to any data transmitted to our authentication or licensing services

How we protect your data

• All data in transit is encrypted using TLS 1.2+
• Data at rest is encrypted using AES-256
• Passwords are hashed using bcrypt
• Access to production systems is restricted and logged
• We perform regular security reviews and backups

Data retention

• Account data: Retained while your account is active, deleted within 30 days of account deletion
• Content data: Retained while your account is active. Upon deletion, removed within 30 days.
• Usage logs: Retained for up to 90 days, then anonymized or deleted
• Payment records: Retained as required by applicable tax and financial regulations

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

• Service providers: Payment processors, hosting providers, and email delivery services — only to the extent necessary to provide the Service, under strict data processing agreements
• Law enforcement: When required by applicable law, court order, or governmental regulation
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data becomes subject to a different privacy policy.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data we hold
• Correct inaccurate personal data
• Delete your account and associated data
• Export your data in a standard format
• Object to processing of your data for specific purposes
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@entire.vc. We will respond within 30 days.

For EU/EEA residents (GDPR)

Our legal basis for processing:

• Contract performance: Account management, service delivery
• Legitimate interest: Service improvement, security, fraud prevention
• Consent: Marketing communications (opt-in, revocable at any time)

For California residents (CCPA)

• We do not sell personal information
• We do not use or disclose sensitive personal information for purposes other than providing the Service
• You have the right to know, delete, and opt out. Contact us at support@entire.vc.

6. Cookies

We use the following cookies:

We do not use advertising cookies or tracking pixels. We use first-party analytics cookies (Google Analytics 4, PostHog) for product improvement. These do not track you across unrelated websites.

7. Web Publishing

When you publish content through Team Relay's web publishing feature:

• Public pages are accessible to anyone with the URL. Search engines may index them.
• Protected pages require a link + token. They are not indexed by search engines.
• Private pages require authentication. They are not indexed by search engines.

Visitors to your published pages are subject to the same cookie policy above. We do not add tracking to your published sites.

8. Self-Hosted Deployments

If you use the self-hosted version of Team Relay:

• Your content data stays entirely on your infrastructure
• We may collect minimal data through license verification or update checks (version number, instance ID — no content data)
• Your users' data is governed by your own privacy policy

9. Children

The Service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have, we will delete it promptly.

10. International Transfers

If you are located outside the EU, your data may be transferred to and processed in EU data centers. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. The "Last updated" date at the top reflects the most recent revision.

12. Contact

For privacy-related questions or to exercise your rights:

• Email: support@entire.vc
• Telegram: @entire_vc_bot

For data protection inquiries, use the same address: support@entire.vc.